Terms of Conditions

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Last Updated: December 2024

1. Acceptance of Terms

These Terms of Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Vitala ("Company," "we," "us," or "our") governing your use of the Vitala mobile health application (the "App"). By downloading, installing, accessing, or using the App, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

2. Description of Service

Vitala is a mobile health application designed to help users track, manage, and monitor their health information, including but not limited to:

We reserve the right to modify, suspend, or discontinue any aspect of the App at any time, with or without notice.

3. Medical Disclaimer

CRITICAL MEDICAL DISCLAIMER: The App is not intended to diagnose, treat, cure, or prevent any disease or medical condition. The information provided by the App is for informational and educational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.

You acknowledge and agree that:

4. User Account and Registration

4.1 Account Creation

To use certain features of the App, you may be required to create an account. You agree to:

4.2 Account Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to create an account. If you are under 18, you may only use the App with the supervision and consent of a parent or legal guardian.

5. User Responsibilities and Conduct

You agree to use the App only for lawful purposes and in accordance with these Terms. You agree NOT to:

6. Health Information and Data

6.1 Accuracy of Information

You are solely responsible for the accuracy, completeness, and timeliness of all health information you enter into the App. We are not responsible for any errors or omissions in the information you provide.

6.2 Data Ownership

You retain ownership of all health and personal data you provide to the App. However, by using the App, you grant us a license to use, store, process, and analyze your data as necessary to provide and improve our services, subject to our Privacy Policy.

6.3 Data Backup and Recovery

While we implement reasonable data backup procedures, you are responsible for maintaining your own backups of important health information. We are not liable for any loss of data.

7. Intellectual Property Rights

The App, including its design, features, functionality, content, and all related intellectual property, is owned by Vitala or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the App for personal, non-commercial purposes in accordance with these Terms. This license does not include the right to:

8. Third-Party Services and Integrations

The App may integrate with third-party services, devices, or applications (collectively, "Third-Party Services"). Your use of Third-Party Services is subject to their respective terms and conditions and privacy policies. We are not responsible for:

9. Subscription and Payment Terms

9.1 Free and Premium Features

The App may offer both free and premium (paid) features. Access to premium features may require a subscription or one-time payment.

9.2 Subscription Terms

If you purchase a subscription:

9.3 Payment Processing

Payments are processed through third-party payment processors (e.g., Apple App Store, Google Play Store). You agree to their terms and conditions. We are not responsible for payment processing errors or issues.

10. Disclaimers and Limitations of Liability

10.1 Service Availability

We strive to provide reliable service but do not guarantee that the App will be available, uninterrupted, error-free, or secure at all times. The App is provided "AS IS" and "AS AVAILABLE" without warranties of any kind.

10.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VITALA AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

Our total liability to you for any claims arising from or related to the App shall not exceed the amount you paid us in the twelve (12) months preceding the claim, or $100, whichever is greater.

10.3 No Warranties

WE EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11. Indemnification

You agree to indemnify, defend, and hold harmless Vitala and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

12. Termination

12.1 Termination by You

You may terminate your account at any time by deleting the App or contacting us to request account deletion. Upon termination, your right to use the App will immediately cease.

12.2 Termination by Us

We may suspend or terminate your account and access to the App immediately, without prior notice, if:

12.3 Effect of Termination

Upon termination, your right to use the App will cease immediately. We may delete your account and data in accordance with our Privacy Policy and data retention policies. Provisions that by their nature should survive termination will remain in effect.

13. Privacy and Data Protection

Your use of the App is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. By using the App, you consent to the collection and use of your information as described in our Privacy Policy.

14. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

Your continued use of the App after such modifications constitutes your acceptance of the updated Terms. If you do not agree to the modified Terms, you must stop using the App.

15. Governing Law and Dispute Resolution

15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law provisions.

15.2 Dispute Resolution

Any disputes arising from or relating to these Terms or the App shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law. You waive your right to a jury trial and to participate in class action lawsuits.

16. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Vitala regarding your use of the App and supersede all prior agreements and understandings.

18. Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Vitala.

19. Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms and our rights and obligations hereunder to any third party without your consent.

20. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Conditions, please contact us:

Vitala
418 Broadway Ste N
Albany, NY 12207
Email: info@vitalaco.com

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